As a sales/sales dev person myself, I am always grateful when folks are asking how can we make build a better workplace for sales folks.
At my previous role, I was the top performer, and the lowest performer… I WAS the only SDR facing 10-30 rejections on a daily basis.
It sucked. What made it worst was that I was reporting to a nonsales manager who I couldn’t count on for career development or feedback to the work I was doing.
Despite all the things said above, I fell in love with my work and the startup I was working at because of 3 factors: mastery, autonomy, and purpose.
1: I had a strong relationship with my account executive who cared deeply about me as a person. Most SDRs want to be an AE, so working directly with someone who you want to be definitely kept me motivated.
How would you describe your SDR/AE mentorship model at your company?
2: I had a lot of autonomy. Like a lot a lot. As long as I was bringing in qualify sales meeting, I can be as creative in my outreach as I want to. I can work from wherever and whenever I wanted. This gave me a ton of flexibility to work on my personal goals from public speaking to riding my mtb at noon.
Are your sales people following a process that is too strict like following a call script word by word, or a process that is too manual?
3: I truly connected with the company’s mission to help non native english speaker (like myself) to gain the communication and soft skills to thrive at work.
How well does your salespeople connect to your company’s mission?
Is your VP of sales and CEOs have the ability to communicate their vision/north star clearly to your sales team?
Btw, I just joined Culture Amp’s sales team and I’m so grateful to work with a manager that truly care about my own career and personal development, getting the constructive feedback I need to grow as a person, and having a clear goal to strive after.
Hope this helps